Showing posts with label cmw advertising. Show all posts
Showing posts with label cmw advertising. Show all posts

Monday, January 30, 2023

Healthcare Marketing 2023 Trends Challenges and Opportunities | Compendious Med Works

compendious-med-works-healthcare-marketing-trends-in-2023


Introduction

With the rapid changes in healthcare, it’s essential to keep up with all the latest marketing trends. We do our best here at Health and Biz to bring you the latest insights on what’s happening in the world of healthcare, but we know there are plenty of other great sources out there as well. So here is a list of some of our favorite blogs and websites for keeping up with all things healthcare marketing:

Digital media will become more targeted, complex, and integrated.

Digital media will become more targeted, complex, and integrated. The healthcare industry is moving toward an integrated marketing approach that uses data to create personalized experiences for each patient. This means you'll need a digital strategy that can support your organization's goals by analyzing customer data from multiple sources and presenting it in novel ways that are relevant to customers' needs at the right time (and on the right platform).

Healthcare consumers will continue to rise as a significant force in shaping the health system.

  • As consumers become more involved in their own health and healthcare decisions, they are also becoming increasingly aware of their options.
  • They become more empowered to make decisions about their health, and they can be expected to demand better quality care that addresses their specific needs.
  • They become more vocal about their healthcare experiences (both positive and negative), and hospitals will need effective strategies for communicating with them on an ongoing basis.
  • As consumers become more engaged in their own health and their care, hospitals will need to have effective strategies for communicating with them on an ongoing basis.

Consumers are becoming more involved in their own health, and this trend will continue as technology becomes more sophisticated and accessible. As consumers become more vocal about their healthcare experiences (both positive and negative), hospitals will need effective strategies for communicating with them on an ongoing basis.

Healthcare providers will deepen their role in promoting and managing population health, for employees and for the community.

As the healthcare market continues to evolve, providers will be expected to take a more active role in promoting and managing population health, for employees and for the community. This shift is driven by several factors:

  • The increased focus on value-based care models that reward providers based on outcomes rather than the volume of services provided.
  • The rise in consumerism among patients who want more control over their care experience and outcomes.
  • Growing demand for chronic disease management programs that help patients manage their conditions so they can live healthier lives (and avoid costly hospital visits).

Customer service will be more critical than ever before, offering the opportunity to differentiate your hospital or health system.

Customer service is the new marketing. In healthcare, we tend to focus on customer experience because it's an easy thing for us to do. We can design a beautiful website, put up signs in our buildings with friendly messages like "welcome" and "thank you for coming," and offer complimentary coffee or water bottles at registration desks. All of these things are part of the customer journey that helps people feel good about their time at your hospital or health system.

But what happens when there's a problem? What if someone has an issue with their insurance company or gets sick while traveling? How will they feel when they call you for help? Will they get through quickly; will someone listen carefully enough; will they be able to resolve their issue without feeling frustrated or confused by employees who don't seem knowledgeable enough about how things work in healthcare today...or worse yet...who seem like they don't care!

Quality of care will become a key focus of marketing efforts.

Quality of care will become a key focus of marketing efforts.

As healthcare continues to evolve, the quality of care provided by hospitals and medical practices will be one of the most critical factors in attracting consumers. Healthcare providers must focus on improving patient experience, satisfaction, safety, and outcomes while ensuring compliance with government regulations such as HIPAA (Health Insurance Portability and Accountability Act) or MACRA (Medicare Access & CHIP Reauthorization Act). In addition to these legal requirements, they must also satisfy increasingly demanding patients who are looking for personalized care plans that meet their specific needs--and they expect this level of attention from their medical providers at every step along the way!

Marketing and advertising costs will continue to rise in healthcare, with an increasing portion going toward digital channels.

As healthcare marketing becomes more complex and targeted, the need for skilled professionals who can manage these efforts will increase. Healthcare providers are looking to differentiate themselves from competitors by offering high-quality care and ensuring their patients receive it. This means marketing dollars will increasingly be spent on improving customer service rather than traditional advertising campaigns that focus on brand awareness or product promotion alone.

In addition to increasing spending on digital channels (such as social media), healthcare organizations will also invest in more sophisticated techniques, such as retargeting ads that follow users around the web based on previous visits or searches they've made at your hospital's website--and even offline events like fairs where you might have met them before!

A lot is going to change in healthcare marketing over the next few years, so it’s best to start getting ready now.

As a healthcare marketer, you're probably already aware of the importance of staying on top of trends and keeping up with changes in the industry. But it's even more critical than ever before.

If you're not ready for 2023, your competitors will be--and they'll have the edge over you. If you want to stay competitive and make sure that your company thrives in this new era of healthcare marketing, then here are some things for you to consider:

Understanding what's coming down the pipeline is essential for making intelligent decisions about how best to approach marketing strategies now so that they'll work later (or avoid them altogether). There are many things we can't predict about the future, but there are also some things we know will happen--and when it comes time for those events to occur, having prepared well ahead of time will help ensure success instead of failure!

For example, the FDA will likely have new regulations in place by 2023 that require companies to disclose their use of social media influencers. This means that healthcare marketers will need to be more careful than ever before about who they choose to work with and how they use those people's content.

Conclusion

Healthcare marketing is changing. It’s not just about communicating with patients anymore; it’s about listening to them, engaging them, and helping them make decisions that are best for themselves. The healthcare industry is going through a lot of changes right now, but these trends can help you get ahead of the curve by anticipating what your audience wants and needs before they even know it themselves. If you want to stay ahead in healthcare marketing, then start learning more about these critical issues today! 

Tuesday, January 24, 2023

Creating a Seamless Patient Experience Integrating Marketing and Patient Experience Strategies | Compendious Med Works



Introduction

Healthcare professionals have an obligation to serve their patients well, but they also need to be strategic about how they do it. With so many tools and technologies available, it's easy to get overwhelmed by the sheer number of choices out there. To help guide you through this process, here is a checklist that outlines some of the critical steps you can take towards creating a seamless patient experience:

A new patient's journey begins the moment they discover your practice.

The first step in creating a seamless patient experience is to ensure that every interaction with your practice begins with a positive impression. From the moment they discover your method, patients will form an image of you and your staff based on their interactions with you. This is why it's so important to have an online presence that reflects what's happening offline: if patients can't find information easily or find inconsistencies between what they see online and how things look when they walk through the door (or call), then they may not come back again--and that hurts both marketing efforts and patient retention rates!

To make sure this doesn't happen at all, we recommend taking advantage of tools like Google My Business (GMB) which allows businesses to manage their local listings across different search engines like Bing or Yahoo!. Beyond GMB, though, there are also some other things you should consider doing before someone ever steps foot into one of our offices:

Knowing how to structure your practice website properly is essential to portray the experience patients will receive accurately.

As you're building your practice website, it's essential to make sure it's easy for patients to navigate. This means having clear navigation links and labels that are visible on all devices, including mobile phones and tablets. Your website should also be optimized for search engines so that people can find you when they type in a keyword related to the services or treatment options you offer.

You'll also want to ensure that any content on your site is easily understood by patients who may need more experience with medical terminology or conditions (or even just English!). You might use simple language in some regions of the site where this would be appropriate--for example, if your patient education materials are geared toward younger people who might not understand certain words like "cardiovascular disease" but could grasp "heart attack" without too much trouble.

Encourage patients to share their experiences by making it easy for them to find and follow you across multiple platforms.

The goal is to make it as easy as possible for patients to share their experiences with you. You can do this by making sure they have access to all of the tools they need, including social media accounts, patient experience surveys and online feedback forms.

In order for patients to be able to share their experiences with you on social media channels, your hospital or clinic needs an active presence there--and that means having a dedicated team member who handles these activities in addition to other marketing responsibilities (such as content creation). This person should also be tasked with monitoring what people are saying about your brand online so that he or she can respond quickly when necessary.

Patient experience surveys are another way that healthcare providers can gather feedback from patients about various aspects of their care experience: how well did we communicate our process? Was our staff friendly? Did we address all questions and concerns? These surveys should be distributed at every touchpoint throughout treatment so that everyone gets an opportunity at least once during treatment. Whether it's before surgery or after discharge from rehab, before entering an outpatient clinic visit, or while waiting in the lobby during an appointment...you get where I'm going here!

With so many marketing platforms available to healthcare professionals today, make sure you are taking advantage of the right ones for your practice.

The most important thing to remember when creating your marketing strategy is that it should be tailored to the needs of your practice. With so many marketing platforms available to healthcare professionals today, make sure you are taking advantage of the right ones for your practice.

Social media has become an essential part of any marketing plan since it gives patients to access 24/7 and allows them ample time to gather information before making an appointment or visiting a facility. It also provides healthcare professionals a platform where they can interact with patients directly by responding promptly when asked questions or sharing helpful information about their services (e.g., videos). When using social media channels such as Facebook or Twitter, think about how each post fits within the larger context of patient experience initiatives like MyChartTM at Mayo Clinic Health System (MHCS), which provides personalized care by connecting patients with their physicians through secure messaging tools available 24 hours per day seven days per week via mobile devices including smartphones tablets computers laptops desktops, etc.

Offer patient education materials at each point a patient interacts with your practice - and ensure that those materials are tailored to each patient's individual needs.

When you're trying to create a seamless patient experience, it's essential to make sure the patient education materials are available at each point of contact with your practice. For example, if they come in for an appointment and don't have their medication list with them, you should have some printed-out copies available on-site, so they can fill out this form before seeing the doctor.

Similarly, if there's a question about insurance coverage or billing information (especially during pre-operative visits), having these answers readily available will help eliminate any confusion or frustration and reduce wait times in line at reception desks.

In addition to making sure these resources are easily accessible within your office buildings themselves - whether via printed documents or digital versions - consider offering them online as well so that patients can access them from home if need be.

Making the most of your resources and partnerships will allow you to focus on what's most important - providing exceptional care for your patients.

As a healthcare provider, making the most of your resources and partnerships will allow you to focus on what's most important - providing exceptional care for your patients.

  • Make sure you are taking advantage of the right marketing platforms.
  • Make sure you are using the right resources and partnerships.
  • Focus on providing exceptional care for your patients

Make sure you are taking advantage of the right marketing platforms. Make sure you are using the right resources and partnerships. Focus on providing exceptional care for your patients.

Conclusion

By leveraging the right resources and building strong relationships, you can create a seamless experience for your patients. This starts with knowing how to structure your practice website so that it accurately portrays what patients will receive at every touch point along their journey. Next, encourage them to share their experiences so they feel more confident in choosing you over other providers in town. Then, make sure you're taking advantage of all the marketing platforms available today - ensuring they are tailored to each patient's individual needs and preferences. Finally, offer patient education materials at each point where they interact with your practice - whether it be online or in person!

Monday, January 23, 2023

Content Marketing in Healthcare | Compendious Med Works



Introduction

Content marketing is a powerful tool to help healthcare companies and organizations engage with their customers, but it's also important to remember that it should never take away from more traditional forms of marketing. In this article, I'll explain why content marketing is essential for medical organizations, how you can get started with it, and some tips for making sure your content continues to be relevant and exciting in the years ahead.

What is content marketing?

Content marketing is a way to create and distribute valuable, relevant, and consistent content to attract and retain customers. It's a strategy that uses the same channels as traditional marketing--including social media, email newsletters, and blogs--to build trust with customers.

Content marketing involves creating assets such as articles or videos that answer questions about your product or service (the "why" behind what you do). This can help drive traffic to your website, where prospects can learn more about your company or products/services through additional resources like whitepapers or case studies.

Why should healthcare companies use content marketing?

Content marketing is a great way to engage with your customers. It can help you build trust, a community, and a reputation, as well as brand recognition.

You can use content marketing as an opportunity to connect with customers on a personal level. It's one of the most effective ways of building relationships with people who may not even know who you are yet!

It's also easier to get started than other types of online marketing because there aren't any expensive tools or services required - just some creativity and dedication!

How to begin with content marketing in healthcare

Start with a plan. You need to have a solid strategy in place before you begin your content marketing campaign. This will help you avoid wasting time and money on things that don't work while also ensuring that the right people are seeing your content at all times.

Know your audience. It's important to know who exactly is going to be reading each piece of content so that it can be tailored specifically for them--this includes both demographics (age range) and psychographics (personality traits). For example, if one person finds themselves getting frustrated easily when reading about healthcare topics, then perhaps they wouldn't appreciate an article titled "The Top 10 Ways Doctors Can Make Their Patients Feel Better".

Know your goals. Before creating any sort of content for distribution online or offline via print media such as newspapers or magazines, consider why this particular piece was built in the first place: Is it meant strictly for entertainment purposes? Or maybe there's some kind of educational component involved too? Either way, it helps if there's already been some forethought put into what kind of message should go out there through whatever mediums chosen--whether those would include Facebook posts/tweets/pins, etcetera...

The Act-On content marketing platform for healthcare

Act-On is a content marketing platform that helps healthcare companies and organizations create, manage, and optimize their content. Act-On is a cloud-based platform that can be accessed from any device. It has many features to help you create and manage your content:

  • A robust web interface for managing campaigns, landing pages, and forms.
  • A drag-and-drop editor for creating landing pages or email templates in just minutes (no coding required).
  • Automatic email delivery tracking so you can see how many people opened your emails and clicked through links inside them - even if they didn't sign up!

Healthcare marketing is a bit different.

Healthcare marketing is about trust, not just sales. It's about educating people about their health, not just selling them products. And it's about building relationships with patients and their families--not just pushing products through advertising channels.

More and more people are trusting the internet over their doctors.

According to the Pew Research Center, 70% of Americans now get health information from the internet. That's a lot more than you might think! In fact, it's more than any other source combined.

When you compare this number with other sources of health information, such as doctors (53%) and friends/family members (49%), it becomes clear that people are now much more likely to trust what they find online than they are anyone else.

There's more to content marketing than just blogging.

Content marketing is a broad term that can encompass many different types of content. Blogging is just one example of content marketing, but there are other ways to use this strategy as well. You can create videos or podcasts, write articles, create infographics, and more!

Keep sight of the importance of social media in medical marketing.

Social media marketing is a great way to reach new customers, engage with existing ones and get feedback. It's also an excellent way to build brand awareness and loyalty.

  • Reach new customers: Social media can help you find people who are interested in your products or services by targeting them with ads on Facebook or Instagram. You can even create a landing page where people can sign up for more information about what you offer--and then follow up with them later using email marketing software like MailChimp.
  • Engage existing customers: If someone had already purchased from your company once or twice before (even if it was just one item), it means they've expressed interest in what you do--and maybe even liked it enough to share their experience online! That's why engaging with these customers is so important; not only does this help improve customer loyalty, but it also increases sales as well.
  • Get feedback: Social media allows healthcare companies' marketing teams immediate access to how potential patients feel about specific topics, such as research being done at certain institutions within their industry, etc.

You need a variety of content types, not just one or two.

Content marketing is about creating and sharing content that is relevant to your audience.

You need a variety of content types, not just one or two. You can't just create blog posts and expect them to solve all of your problems. In fact, if you only have one type of content (like blog posts), it will be difficult for people to find what they need when they need it most!

You also need to create content that is relevant to your audience. This means understanding what their needs are and then addressing those needs with the right kind of information at the right time in order for them to take action on it later down the line (i.e., buying something). You might even want some visual elements included as well!

Content marketing is a powerful tool to help healthcare companies and organizations engage with their customers.

Content marketing is a powerful tool to help healthcare companies and organizations engage with their customers. It can be used to educate, inform and teach your audience, build trust and credibility by providing helpful information that they need, or even just entertain them. Content marketing also allows you to build brand awareness as well as loyalty among your target audience by creating valuable content that they would want to consume regularly.

For example: if you are working at a hospital or medical center, then it makes sense for you to create educational videos or articles about various health topics such as nutrition therapy for diabetes patients; how exercise can prevent heart disease; what kind of symptoms one should expect during pregnancy. This way, people visiting these websites will learn something new every time they see them again in future years!

How can you keep your healthcare content fresh?

  • Use a variety of content types: blog posts, social media updates, videos, podcasts, etc.
  • Use a variety of formats: long-form articles, short-form blog posts, infographics, etc.
  • Use a variety of media: photos, videos, etc.
  • Use a variety of topics: * Interviews, case studies, and video testimonials are all great ways to bring new voices and perspectives into your blog posts or articles. If you're looking for an expert opinion on something specific, like patient experience or healthcare technology, there are plenty who can help!

Content is essential for any type of business, but for healthcare, it can be even more so.

Content is essential for any type of business, but for healthcare, it can be even more so. Content marketing is a powerful tool that allows you to build trust with your audience, engage them and make them feel like they're getting valuable information from an expert in their field.

The most obvious way that content marketing helps healthcare companies is by building authority and trust with consumers who are looking for answers to their health concerns or questions about how to live healthier lives. By providing helpful tips on topics such as nutrition or exercise, you can help people who might not otherwise know where else they would get this information - especially since many doctors need to be trained in these areas!

Content also helps build brand awareness by allowing you to share what makes your company unique through videos or blog posts (like this one!). This will help bring in new customers who may not have heard about what makes up an excellent customer experience at one of our hospitals before today.

Conclusion

As you can see, there are many good reasons why healthcare companies should consider implementing a content marketing strategy. It’s not just about creating the best possible content for your audience; it’s about finding out what they want and giving it to them in the most engaging way possible. By taking advantage of all the tools that are available today—from blogging to social media and video sharing—you can build a strong relationship with your patients/potential patients while also increasing awareness of your brand.

Using Data Analytics to Optimize Your Healthcare Marketing Campaigns | Compendious Med Works



Introduction

Data analytics has become an essential tool for healthcare marketing, enabling healthcare providers to gain insights and optimize their marketing campaigns for maximum effectiveness. By analyzing data on target audiences, campaign performance, and ROI, healthcare marketers can make informed decisions and improve the efficiency of their campaigns. In this article, we will explore the importance of data analytics in healthcare marketing, the types of data used, and the tools and technologies used for data analytics. We will also discuss how to use data analytics to optimize healthcare marketing campaigns, including identifying target audiences, tracking and measuring campaign performance, personalizing and optimizing messaging, and analyzing and improving ROI. Additionally, we will provide best practices for using data analytics in healthcare marketing, including gathering and cleaning data, ensuring data privacy and security, continuously monitoring and updating analytics, and working with a data analytics expert.

Understanding data analytics in healthcare marketing

Understanding data analytics in healthcare marketing is essential for healthcare providers to gain insights and optimize their marketing campaigns for maximum effectiveness.

Definition of data analytics: Data analytics is the process of examining, cleaning, transforming, and modeling data to extract useful information, draw conclusions, and support decision-making. It is an interdisciplinary field that combines methods from statistics, computer science, and domain-specific knowledge to extract insights from data. In healthcare marketing, data analytics can be used to gain insights about target audiences, track and measure campaign performance, personalize and optimize messaging, and analyze and improve ROI.

Types of data used in healthcare marketing: The types of data used in healthcare marketing can include demographic data, such as age, gender, and income level, as well as behavioral data, such as website interactions and social media engagement. Additionally, healthcare providers can also use data on patient outcomes, patient satisfaction, and clinical performance to understand better and target their audience.

Tools and technologies used for data analytics: There are many tools and technologies available for data analytics, including data visualization tools, such as Tableau and Power BI, and statistical software, such as R and SAS. Machine learning and artificial intelligence tools, such as Python and TensorFlow, can also be used to analyze and make predictions from data. Additionally, healthcare providers can also use web analytics tools, such as Google Analytics, to track website interactions, social media analytics tools, such as Hootsuite, to track social media engagement, and CRM systems, such as Salesforce, to track customer interactions.

By understanding the data analytics process, types of data used, and the tools and technologies available, healthcare providers can gain insights and optimize their marketing campaigns for maximum effectiveness.

Using data analytics to optimize healthcare marketing campaigns

Using data analytics to maximize healthcare marketing campaigns can help healthcare providers to gain insights and improve the efficiency of their campaigns.

Identifying target audience: Data analytics can be used to gain insights about target audiences, such as demographics and behavioral data. By analyzing this data, healthcare providers can identify the characteristics of their target audience and tailor their marketing campaigns to reach this audience more effectively.

Tracking and measuring campaign performance: Data analytics can be used to track and measure the performance of healthcare marketing campaigns, such as website interactions and social media engagement. By analyzing this data, healthcare providers can understand how their campaigns are resonating with their target audience and identify areas for improvement.

Personalizing and optimizing messaging: Data analytics can be used to personalize and optimize messaging for healthcare marketing campaigns. By analyzing data on patient outcomes, patient satisfaction, and clinical performance, healthcare providers can create targeted messaging that addresses the specific needs and concerns of their target audience.

Analyzing and improving ROI: Data analytics can be used to analyze and improve the return on investment (ROI) for healthcare marketing campaigns. By analyzing data on campaign performance and ROI, healthcare providers can identify which campaigns are most effective and make adjustments to optimize their ROI.

By using data analytics to identify target audiences, track and measure campaign performance, personalize and optimize messaging, and analyze and improve ROI, healthcare providers can improve the efficiency and effectiveness of their marketing campaigns.

Best practices for using data analytics in healthcare marketing

Best practices for using data analytics in healthcare marketing can help healthcare providers ensure the accuracy, security, and effectiveness of their data analytics efforts. These best practices include:

Gathering and cleaning data: Data analytics relies on high-quality data, so it is essential to gather and clean data regularly. This includes removing any duplicate data, correcting any errors, and ensuring that data is up-to-date.

Ensuring data privacy and security: Data privacy and security are of the utmost importance in healthcare marketing. It's crucial to ensure that all data is stored, processed, and transmitted in a secure manner and that appropriate controls are in place to prevent unauthorized access, use, or disclosure of data.

Continuously monitoring and updating analytics: Data analytics is an ongoing process, so it is essential to monitor and edit analytics constantly. This includes regularly reviewing data, identifying new insights, and adjusting analytics as necessary to improve performance.

Working with a data analytics expert: Healthcare providers should consider working with a data analytics expert who can help with data gathering and cleaning, data analysis, and data visualization. These experts can also help healthcare providers to ensure that data analytics efforts are aligned with the organization's goals and objectives.

By following these best practices, healthcare providers can ensure the accuracy, security, and effectiveness of their data analytics efforts and improve the efficiency and effectiveness of their marketing campaigns.

Conclusion

In conclusion, data analytics is an essential tool for healthcare marketing, enabling healthcare providers to gain insights and optimize their marketing campaigns for maximum effectiveness. By using data analytics to identify target audiences, track and measure campaign performance, personalize and optimize messaging, and analyze and improve ROI, healthcare providers can improve the efficiency and effectiveness of their marketing campaigns. It's essential to follow best practices such as regularly gathering and cleaning data, ensuring data privacy and security, continuously monitoring and updating analytics, and working with a data analytics expert to ensure success in utilizing data analytics in healthcare marketing. Data analytics can provide valuable insights that can help healthcare providers to target their audience more effectively and improve ROI. It's essential for healthcare providers to stay up-to-date with the latest data analytics technologies and best practices to ensure the best results. Utilizing data analytics in healthcare marketing can lead to more effective and efficient campaigns, ultimately benefiting both healthcare providers and patients.

Thursday, January 19, 2023

Accessibility-friendly Healthcare Marketing A User-Friendly Approach | Compendious Med Works



Introduction:

Healthcare websites are not just places to find information about a disease or condition but also places to take care of business. They're where you go to fill out forms, call for an appointment, or even apply for insurance. And that's why it's so crucial that healthcare marketers create websites that are accessible to all people who access them. In this blog post, we'll explore what makes healthcare websites inaccessible and how you can make yours more inclusive.

What is accessibility?

Accessibility is about making sure that everyone can use your website. It's not just about people with disabilities but also about ensuring your website is easy to use and works on all devices.

Accessibility has become a buzzword recently as web designers have realized how important it is for their sites' success. But what does accessibility actually mean? There are two main types: attitudinal and technical. Attitudinal accessibility means considering people with different abilities when designing content or services (for example, using images instead of text where possible). Technical accessibility refers specifically to ways in which websites can be used by those with physical impairments such as blindness or deafness - for example, providing alternative text descriptions for images. Hence, they're still accessible even if someone's sight isn't as good as others.

Why is it essential to consider inclusivity and accessibility in healthcare marketing?

If your website is not accessible, it is not compliant with the law.

If your website is not accessible, people will not be able to access your content. This can be especially devastating for healthcare providers who rely on digital media for marketing and communications purposes -- such as hospitals or medical practices that want to reach out to potential patients through email newsletters or social media platforms like Facebook and Twitter -- because these channels are often used by people who do not live near their physical location (or have other mobility issues). Suppose these individuals cannot access the content on your website due to technical barriers such as poor design choices. In that case, they may choose another option instead of contacting you directly through those channels. This could lead you down a path where fewer potential customers find their way into your office than would otherwise occur if websites were designed with universal standards in mind from the start!

When we think about user experience (UX) factors like ease-of-use/user friendliness/"usability"/and "findability," so much emphasis has been placed on making things look pretty. Still, less attention has been paid towards ensuring sites function correctly too, which can make all difference between success/failure scenarios, especially if businesses need data collectible quickly without having to wait hours upon end just trying to figure out how exactly locate information needed right away without wasting precious time doing so.

Who is affected by inaccessible websites?

  • People with disabilities.
  • Older people.
  • Users on mobile devices.
  • People with low literacy levels.
  • Those who don't speak English as a first language or whose first language is different from the language of your website.

This list could go on--someone might have trouble accessing your website for many reasons, and it's essential to consider these factors when designing for accessibility!

How can you create inclusive, accessible websites?

For your website to be accessible and user-friendly, you need to keep a few key things in mind.

  • Use a mobile-friendly, responsive design. A responsive site will automatically adjust its layout depending on the device accessing it. In other words, no matter what phone or tablet someone uses to visit your site (or even if they're using their laptop), all the information will be displayed clearly and comfortably onscreen.
  • Make sure navigation is easy and intuitive. When designing navigation buttons or links, make sure they're large enough for users with impaired vision; if possible, use images instead of text so people who are blind can still see them clearly without having to rely solely on audio cues alone.*Think about how people might interact with each other when sharing information about themselves online through various social media platforms such as Facebook or Twitter - do these interactions involve any kind of communication between multiple people within groups? If so, think carefully about implementing this functionality into future projects before going live.

Make your website mobile-friendly.

Mobile is a big part of the healthcare marketing landscape. In fact, mobile devices now account for more than 50% of all internet traffic in the United States. If your website doesn't work well on mobile devices--or even worse, if it isn't available at all--you're missing out on an enormous opportunity to engage with prospective patients and clients.

To ensure your site is accessible to everyone who visits it, ensure you have a separate version designed specifically for viewing on smaller screens (such as those found on smartphones). If you lack the resources to build this separate version, consider using responsive design techniques instead.

Make sure your website has easy-to-use navigation.

Navigation is the most important element of your website, and it should be easy to find. Users who can't find the navigation may be encouraged to navigate further on your site.

The best way to ensure that your navigation is accessible is by making sure it's consistent across all pages of your site--and this includes having an accessible button as well as easy-to-see labels for each link in the menu bar itself.

It's also essential that you make sure all links are clearly labeled with text that describes what will happen when users click them (e.g., "Contact Us" rather than just "Contact"). This helps people who use screen readers know what they're clicking on before making any decisions about whether or not they want those actions performed on their behalf!

Avoid confusing site layouts.

In healthcare marketing, it's essential to use clear, simple language. This means that you should avoid using jargon and buzzwords when describing your products and services. It also means that you should avoid using complicated sentences with multiple clauses; instead of saying, "the new drug has been shown to reduce the risk of heart attacks by 35%," say, "our new drug reduces the risk of heart attacks by 35%."

In addition to using straightforward language on your site, make sure that all of your designs are clean and easy-to-read--this includes fonts (use sans serif fonts), colors (use less color), images (use fewer images), links (avoid too many links), ads (avoid too many ads) and popups/windows popping up unexpectedly when someone visits a page on your website (avoid using popups and windows).

Minimize the use of jargon and slang.

When writing for healthcare, avoid jargon and slang. You want your audience to understand everything you're saying, so use plain language and avoid acronyms unless necessary for the article.

When it comes down to it, everyone understands pain--even if they don't know what causes it or how to treat it. When writing about pain management strategies, avoid using terms like "neuropathic" or "myofascial" unless they are part of a more comprehensive explanation of what these things mean in layman's terms.

Use logical page order and structure.

When designing your healthcare website, use a logical page order and structure. This means that you put the most important information at the top of each page and ensure it's easy for everyone to navigate through different site sections.

For example: if you have an About Us section on your website, consider putting this information first so that users know what they're going into before scrolling through other pages. Similarly, if there are links within a specific page--for example, "Learn More" or "Read More"--make sure those links go directly back up to where they came from (instead of taking them somewhere else.

Ensure all page elements are easy to tap or click on by touch.

Make sure all page elements are easy to tap or click on by touch. This includes but is not limited to the following:

  • Buttons should be big enough for people with disabilities to tap them with their fingers quickly. They should also be spaced out well so that users can easily select the buttons they want without accidentally tapping other parts of the screen.
  • If you have any other interactive elements on your site that are important for users, like sliders or toggle buttons, make sure they're easy for people with visual impairments as well as those who use screen readers (software used by people who are blind) or keyboard navigation software like VoiceOver (which allows people who are blind and low vision navigate iOS devices).
  • Healthcare marketers should ensure that their websites are accessible for everybody to better serve their audience, including older people, people with disabilities, and users on mobile devices
  • As healthcare marketers, it is essential to ensure that your website is accessible to everybody. This includes people with disabilities, older people, and mobile users.

Accessibility means providing content in an easy-to-read and easy-to-use format so everyone can access it regardless of their abilities or circumstances. It's also good for SEO (search engine optimization) and helping you be more competitive in the marketplace because you're quickly reaching more potential customers!

Conclusion

This post has given you insight into the importance of inclusive design for healthcare marketing. As we mentioned earlier, it can be a challenging and time-consuming process to make your website accessible, but it's worth it! To create an inclusive website that serves as a valuable resource for everyone who visits it, consider following these tips: make sure your site is mobile-friendly; don't use jargon or slang; keep page layouts simple; and avoid confusing page order/structure by keeping all elements easy-to-tap or click on with touch controls.

Monday, January 16, 2023

Designing a User-Centered Website for Healthcare Providers: Best Practices for UX Design | Compendious Med Works

 


Introduction:

The topic of designing a user-centered website for healthcare providers is a crucial one, as it can significantly impact the user experience and satisfaction of patients and healthcare professionals. With the increasing reliance on technology in healthcare, it is important that healthcare providers have a website that is easy to navigate, informative, and accessible.

Currently, many healthcare providers' websites are lacking in user-centered design and can be challenging to navigate, resulting in a frustrating experience for users. These websites may also lack important information and resources, making it difficult for patients to access the care they need.

Implementing user-centered design principles in healthcare websites can improve the overall experience for patients and healthcare professionals. It can make it easier for patients to access important information and resources, schedule appointments, and communicate with their healthcare providers. Additionally, it can improve the efficiency and effectiveness of healthcare professionals by providing them with easy-to-use tools and resources.

Understanding the User

Understanding the User is a crucial step in designing a user-centered website for healthcare providers. This section will delve into the different methods for conducting user research, analyzing user demographics, needs, and goals, and the importance of accessibility and inclusivity in healthcare website design.

  • User research methods: In order to understand the user, it is essential to conduct thorough research. This can be done through various methods such as surveys, interviews, usability testing, and analytics. By gathering data from a diverse group of users, designers can gain insights into the needs and pain points of their target audience.
  • User demographics, needs, and goals: Understanding the user's demographics, needs, and goals is crucial for creating a user-centered design. For example, older adults may require larger text and more straightforward navigation, while younger users may prefer a more interactive and visually appealing design. By analyzing the user's demographics, needs, and goals, designers can create a website that caters to the specific needs of their target audience.
  • Accessibility and inclusivity: A user-centered design should be inclusive and accessible to all users, regardless of their abilities. This includes designing for users with disabilities, such as providing alternative text for images, and designing for users with poor vision, such as providing high-contrast colors. It also includes designing for users with different languages or cultures, such as providing multilingual support. By ensuring that the website is inclusive and accessible to all users, designers can create a website that is genuinely user-centered.

Navigation and Information Architecture

Navigation and information architecture plays a critical role in the user experience of healthcare websites. In order to provide a positive user experience, it is essential to understand the common user journeys and pain points that users may encounter when navigating the website. This includes understanding the user's needs, goals, and demographics.

Best practices for navigation and information architecture in healthcare websites include using clear and consistent labeling, organizing information in logical and easy-to-find sections, and providing clear calls to action. Users should be able to quickly and easily find the information they are looking for without having to navigate through multiple pages or menus. Additionally, it is crucial to consider accessibility and inclusivity in the design of healthcare websites, to ensure that all users can navigate the site regardless of their abilities.

Effective information architecture is crucial for the success of a healthcare website, as it not only makes it easy for users to find what they're looking for but also helps in reducing the bounce rate and increase user engagement.

Content and Visual Design

Content and Visual Design is a crucial aspects of user-centered website design for healthcare providers. It involves the use of language, imagery, and design elements to effectively communicate information to users and create an engaging and visually pleasing experience.

One of the best practices for content and visual design in healthcare websites is the use of clear, concise, and easy-to-understand language. This is especially important when dealing with medical information, as it can be complex and technical. The use of simple, plain language helps users understand and retain information more easily.

Another critical aspect of content and visual design is the use of typography, color, and imagery. These elements can be used to create a visually pleasing and engaging experience for users. For example, using large, easy-to-read typefaces can help users quickly scan the page and find the information they need. Using a color scheme that is consistent with the brand can also help users quickly identify and trust the website.

Images and other visual elements can also play an essential role in healthcare website design. They can be used to break up text and make the page more visually appealing. However, it is important to ensure that the images used are relevant to the content and are of high quality.

Consistent branding is also important in healthcare website design. It can help users identify and trust the website, which is especially important when dealing with sensitive medical information. Using the same color scheme, typography, and imagery throughout the website can help create a cohesive brand experience.

Another critical aspect of the design is the use of white space, layout, and hierarchy. These elements can help create a clean and uncluttered layout, which makes it easier for users to scan the page and find the information they need. They also help to guide users' eyes to the most important information on the page.

Finally, it is essential to consider the responsive design and mobile-friendliness of healthcare websites. With the increasing use of mobile devices to access the internet, it is important to ensure that the website can be accessed and used easily on different devices. This includes designing for different screen sizes and ensuring that all elements of the website are easily accessible on mobile devices.

Conclusion:

In conclusion, designing a user-centered website for healthcare providers is crucial for providing an optimal user experience and ensuring that patients have access to the information and resources they need. By understanding user demographics, needs, and goals, healthcare providers can create a website that is easy to navigate, visually appealing, and provides the necessary information clearly and concisely. By following best practices for user research, information architecture, content and visual design, interaction design, and accessibility and inclusivity, healthcare providers can design a website that not only meets the needs of their patients but also improves the overall healthcare experience. Additionally, by incorporating user feedback and testing, healthcare providers can ensure that the website is constantly evolving and improving to meet the ever-changing needs of their patients.


Thursday, January 12, 2023

The importance of branding in healthcare marketing | Compendious Med Works


 

Introduction:

Branding is one of the most important parts of digital healthcare marketing. It can help your business stand out from competitors, attract customers and investors, and even help you grow faster. In this article, we'll look at branding and how it works in digital healthcare marketing. We'll also discuss how you can use branding to promote your brand through online marketing channels like social media, video content, and search engine optimization (SEO).

What is branding?

Branding is the process of creating a unique and meaningful name, symbol, or design that identifies an organization or product and differentiates it from competitors. Branding aims to help consumers identify your organization by associating it with something they already know, like a well-known product. Branding can differentiate you from other companies in your industry by creating lasting impressions through your logo design, colors, typefaces, and images.

Does branding matter in healthcare marketing?

Yes, branding does matter in healthcare marketing.

Branding is one of the most important parts of digital healthcare marketing because it helps you stand out from your competitors and build trust with your audience. If you have a strong brand, customers will be more likely to choose you over other providers when they need care or treatment. Branding also helps establish relationships with patients and increase customer loyalty by creating an emotional connection between yourself and them—and ultimately, this means more revenue for your practice!

How to promote your brand through online marketing

Branding is the process of creating a recognizable image in the minds of your target audience. It allows you to stand out from competitors and establish yourself as an expert in your field, which is why it’s so important for healthcare marketers.

Brand recognition is key because it allows you to engage with potential patients through their brand associations and trigger emotional responses that can lead them down the path toward buying from you instead. There are many ways brands can build their brands online, including social media engagement campaigns, content marketing efforts, paid advertising campaigns, and more!

Healthcare blogs

Blogging is a great way to reach your target audience and build trust. Healthcare blogs are an excellent way to promote your brand, educate your audience about new medical innovations or strategies, provide valuable content for patients who cannot visit the hospital or doctor's office, and much more.

You can even use blogging to communicate with your staff members. Hence, they know what's happening in the health system before it becomes newsworthy (for example: "We're hiring!").

Social media

Social media is one of the most effective ways to reach your target audience. Whether it's Twitter, Facebook, or LinkedIn—the three most popular social media platforms for healthcare marketing—you should use them to engage with your followers and increase awareness around your brand.

The most important thing to know about using social media effectively is knowing which platform works best for you (and what content will resonate most with your audience). For example: if you're looking at increasing traffic through Pinterest while also trying to reach out more broadly on Instagram, which would be better suited? The answer depends completely on what type of company you're trying to get attention from and how well those platforms align with each other; this can change based on who else is already active there and current trends within each network.

Video content

Video content is a great way to share information and engage with your audience. It's more memorable than text, which means it can stand out on social media and in email lists. Plus, people are much more likely to share a video than they are an article or blog post—and that means more organic traffic for you!

Video is also an effective way of showing off your products and services—you can show off all the benefits of using your product or service (or even just one benefit), like "this video will help me lose weight!" Or if you're selling health insurance plans: "this video will give me peace of mind about my family's financial future."

Patient testimonials and case studies

Case studies are one of the most effective ways to show how your product or service has helped others. You can create a case study in several different ways, including:

  • Video – Use video to tell the story of someone who was helped by your product or service. For example, if you run an all-inclusive resort that helps people with disabilities travel around the world, you could film a video featuring two guests who could go on vacation thanks to what you do!
  • Photo – The same idea applies here—you just need some good photos from past clients showing off their experience with your company's products and services. For example, if there's an event where people will show off their new clothes (or shoes), then take pictures of everyone wearing them! It might seem overkill, but trust me when I say it'll pay off later when potential customers see these images on social media feeds (especially on Instagram).
  • Textual content - This option works best when creating written content since it allows writers more freedom when creating unique stories without needing special equipment like cameras/video cameras, etc.

Search Engine Optimization (SEO)

Search Engine Optimization (SEO) is the process of improving your website's ranking in search engines. It's a long-term investment, but it's not a quick fix or magic bullet.

The landscape has changed over the years, with Google favoring content and user experience over keywords and links to other websites. For example: if you had an old version of your website that used keyword-heavy anchor text (links) but now has been revamped to include more visual elements instead—and also removed all link relationships from those pages—your site will be better off because users will find what they want faster than before!

Creating an online community

The second way you can build a community is by creating an online space where people can share and interact with each other. This could be through social media, forums, or news sites.

To make sure that your brand is represented in all of these places, it's essential to make sure that the content on these platforms reflects what you have going on in your business. If you're promoting a new product line or offering some kind of service that hasn't been done before (such as virtual reality therapy), then this may be something worth exploring further - but if not, then stick with what works best for current products or services offered by your company.

Email marketing

Email marketing is the most effective way to reach your patients, but it can be challenging to get started. Here are some tips for setting up an email campaign:

  • Create a list of your target audience and send them relevant content that they’ll find helpful. You can use Google Analytics or other tools to identify who your best contacts are and tailor messages accordingly.
  • Include links in all of your emails so people can easily share them with others if they like what you wrote about a particular topic or service offered by your business—this will increase the number of people who receive those emails and make it easier for others to find new information online too!

Branding is one of the most important parts of digital healthcare marketing.

Branding is one of the most important parts of digital healthcare marketing. It's a key part of building trust with patients, helping you stand out from the competition and build a positive reputation that will attract new patients.

Branding helps you create an image for your product or service, which is what creates brand equity in your mind. Branding also factors into how people perceive you when they think about what kind of company you are (e.g., medical professionals).

Conclusion

We know that there are many different ways to market your business and that branding can be a tricky thing to do. However, if you want your brand to stand out from the rest and get results, then branding is something you need to focus on. It’s not just about looking good but also about how well you are able to communicate with potential customers through various mediums like social media, video content, or email marketing.

Building Patient Trust through Transparency in Healthcare Marketing | Compendious Med Works

  In the healthcare industry, building patient trust is crucial. Patients trust healthcare providers with their health, well-being, and some...